Tanevo

One agent, set up for your industry

The same phone agent for every business – with the questions, limits and tasks that reach the phone in your industry.

See how it works in your industry

  1. Tanevo answers when you can't and leaves you a finished ticket. Emergencies go straight to your on-call mobile.

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  2. Tyre changes, inspections, breakdowns: Tanevo answers and leaves a ticket with the requested slot. Danger? It connects.

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  3. Tanevo turns appointment requests, rescheduling and prescriptions into tickets. It does not answer questions about results or dosage.

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  4. Tanevo records enquiries, appointments and file questions. Legal questions are recorded, not answered; deadline calls are handed over.

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  5. Tanevo asks for building and flat and files a complete ticket. Danger goes straight to your on-call service.

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  6. Reservations, groups, takeaway: Tanevo turns each request into a ticket. By phone, allergy questions go to your team.

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Trades and building services
Example · translated from German
Tanevo on the phoneLive
Ticket created
  • Emergencies with danger: Urgent ticket with callback number and the caller's words; call forwarded.
  • Breakdowns without danger: High-priority ticket with address and description; nobody was rung.
  • New jobs: Ticket “Charging station, detached house Uster”, due on the day promised.
  • Servicing and inspections: Ticket with requested slot, property and contact; you confirm the appointment yourself.

What reaches businesses on the phone

  • Trades and building servicesEmergencies with danger
  • Medical and therapy practicesBooking or rescheduling
  • Property managementDamage reports
  • Trades and building servicesBreakdowns without danger
  • Medical and therapy practicesRepeat prescriptions
  • Property managementEmergencies in the building
  • Trades and building servicesNew jobs
  • Medical and therapy practicesQuestions about results
  • Property managementKeys and access
  • Trades and building servicesServicing and inspections
  • Medical and therapy practicesNew patients
  • Property managementService charges, notices, move-out
  • AutomotiveTyre changes and servicing
  • Law firmsNew client enquiries
  • RestaurantsTable reservations
  • AutomotiveVehicle inspection prep
  • Law firmsExpiring deadlines
  • RestaurantsGroups and events
  • AutomotiveBreakdowns and warning lights
  • Law firmsQuestions about a file
  • RestaurantsMenu, opening hours, directions
  • Automotive“Is my car ready?”
  • Law firmsAppointments and practicalities
  • RestaurantsAllergies and intolerances

All industries

Every call deserves an answer

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